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We use Royal Mail as our usual courier services and the packages are sent 1st class tracked and signed for and also including 2nd class tracked and signed for.
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1st class usual delivery time is between 1 and 2 working business days if ordered before 2pm. Orders received after 2pm will be sent the following day. However, depending on bank holidays, weather and other unforeseen circumstance this may take longer.
If your delivery has not arrived within 2 working days of dispatch confirmation then please get in touch.
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2nd class usual delivery time is between 2 and 4 working business days if ordered before 2pm. Orders received after 2pm will be sent the following day. However, depending on bank holidays, weather and other unforeseen circumstance this may take longer.
If your delivery has not arrived within 4 working days of dispatch confirmation then please get in touch.
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IF YOU HAVE RECEIVED YOUR PACKAGE AND YOUR ORDER HAS NOT ARRIVED AS EXPECTED (WRONG ITEMS/DAMAGED ITEMS) WE WILL REQUIRE PHOTOGRAPHIC EVIDENCE BEFORE A DECISION IS MADE TO SEND OUT THE GOODS AGAIN.